Prana Direct Market Solutions Privacy Policy

Last Updated: March 28th, 2025

Prana Direct Market Services (“Prana DM,” “we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (https://pranadm.com). By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of personal information:

  • Contact Information: Name, email address, and phone number.

  • Payment Information: When making purchases, we collect payment details via secure third-party processors.

  • Technical Information: IP addresses, cookies, and tracking data.

  • User Interactions: Information submitted through web forms, newsletter sign-ups, and account creation.

We may use cookies and tracking tools from HubSpot, Google Analytics, and other providers to enhance your experience.

2. How We Use Your Information

We use collected data to:

  • Provide, improve, and personalize our services.

  • Send marketing communications (users can opt-out anytime).

  • Analyze website performance and user engagement.

  • Process transactions and payments securely.

We do not sell or rent customer data to third parties. However, we may share data with:

  • Email service providers for communication purposes.

  • Payment processors to handle transactions.

3. User Rights & Choices

You have the following rights:

  • Request access to the personal data we hold about you.

  • Request deletion of your personal data.

  • Opt-out of marketing emails via unsubscribe links in our emails.

We comply with applicable privacy laws, including GDPR and CCPA.

4. Data Security & Retention

  • Our website is hosted on a secure server with 256-bit encryption for all data transmissions.

  • Personal data is retained indefinitely, unless a deletion request is received.

5. Contact Information & Policy Updates

For privacy-related inquiries, please visit our Contact Us page.

This Privacy Policy may be updated periodically. The most recent update date will be displayed at the top and bottom of this page.

Last Updated: March 28th, 2025